Welcome to the Blackboard e-Education platform—designed to enable educational innovations everywhere by connecting people and technology.
In the event you should need assistance in your online environment at Logan University, contact our Technical Support Center. The Logan Help Desk is available 24x7 and provides students and faculty with technical assistance with Blackboard.
Technical Support Representatives are available to provide instructional support for the Blackboard Learning System and software supported by Blackboard via phone 24 hours a day. Click on the Technical Support Center link above then call the toll-free number on the left.
To Submit a Ticket
A web-based tracking system allows you to fill out a web form that will be submitted as a trouble ticket to our Support Representatives. Click on the link above then click on the “Live Chat” icon on the right which will open the web form (live chat is not actually available at this link; only the web form.)
This tool allows users to contact a Support Representative via email to seek technical assistance if the request is not urgent. Click on the link above then click on the “Email” icon in the middle.
If you lose or forget your Password, follow these instructions:
DOs and DON’Ts of TEST TAKING
When taking a quiz, test, exam, mid-term, or final in Blackboard :